Start with
your
concern.

Most people who ask about their lips are really asking how their lips sit with everything around them. Chelsea looks at shape, the ratio between upper and lower, the border, and how symmetrical they are at rest.

She also watches how your lips move when you talk and smile, because movement tells you far more than a still photograph does. It gives you both something specific to talk about instead of guesswork.

Balance is about how your features relate to each other, not any single feature on its own. Chelsea measures across the upper, middle and lower face and takes photographs from several angles.

Very often the thing bothering you isn't the thing you'd have pointed to first. Seeing your own proportions mapped out usually makes that obvious within a few minutes.

Volume changes with age, genetics, weight and lifestyle. Most people notice it as looking tired or a bit hollow well before they can name what's changed.

Chelsea assesses the support underneath as well as the surface, and explains which changes are structural and which are skin. The two rarely need the same approach.

Profile concerns need to be looked at in three dimensions - projection, height, and the relationship between chin, lips and nose. It's rarely about the chin alone.

Side-on photographs are part of the assessment, because that's usually the angle people are unhappy with and the one they see least often.

Definition along the jaw comes from bone, soft tissue, skin quality and muscle activity, in different combinations for everyone.

Working out which of those is behind what you're seeing is the whole point of the appointment, because the answer is different from one person to the next.

Lines usually follow the way you move. Some people raise their brows constantly, some frown when they concentrate, and that pattern shows up on the face over time.

Chelsea watches how your face moves through a range of expressions and looks at which lines are there when you're still and which only appear when you move. Those are two different things.

Skin, soft tissue, muscle and bone all change at different rates, which is why two people the same age can look nothing alike.

Rather than focusing on one line or one area, Chelsea looks at how the face has changed overall and explains what's driving it. That usually makes the sensible order of things much clearer.

Some asymmetry is structural, some only appears when you move, and a great deal of it is completely normal and barely noticeable to anyone else.

Chelsea will show you what's in your own photographs and tell you plainly what can and can't be influenced, so you're not left with an unrealistic idea of what's possible.

Plenty of people come in unsure about how a previous result has settled, or because they've been treated elsewhere and want a fresh set of eyes before going any further.

Chelsea goes through what you've had, when, and how you feel about it now, then assesses your face from scratch. You'll get a straight answer, including if the honest advice is to leave things alone.

Skin health sits underneath everything else, so it's reviewed even when it isn't the reason you booked. Congestion, sensitivity and a compromised barrier all change what's appropriate.

Chelsea goes through your current skincare honestly, including anything that might be working against you. Sometimes the useful change is smaller than people expect.

Texture concerns are usually something you notice under certain lighting or when you run a hand over your skin, rather than something obvious in a mirror.

Chelsea looks at where the roughness sits, how deep any scarring is, and whether pore size is genuinely structural or related to congestion and oil. Those need different approaches.

Pigmentation behaves differently depending on what's caused it. Sun exposure, hormones, inflammation and old breakouts all leave marks that look similar but don't respond the same way.

Chelsea assesses the pattern and depth of the pigment and asks about your history in the sun. Managing pigmentation is a longer process than most people expect, and she'll be upfront about that.

Hydration affects how skin looks day to day. Dehydrated skin creases more easily, looks duller and takes longer to settle after anything irritating.

It's influenced by sun exposure, medications, sleep, water intake and what you're applying at home, so Chelsea goes through all of it before discussing anything else.